This Privacy Policy explains how Nova Bridge ("we", "us") collects, uses, shares and protects information about you when you use our platform and services.
1. Information we collect
- Account data: name, email, phone, password (hashed), account type.
- Identity verification (KYC): date of birth, address, government-issued ID, selfie, and for businesses: entity name, EIN and beneficial-owner information.
- Financial data: transaction history, balances, funding sources, and counterparties.
- Device and usage data: IP address, browser, device identifiers, and log data.
2. How we use your information
- To open and maintain your account.
- To verify your identity and comply with KYC, AML and sanctions obligations.
- To process transfers and detect fraud.
- To communicate with you about your account (e.g. transaction receipts).
- To improve, secure, and monitor the platform.
3. How we share information
We share information only when necessary, with:
- Regulated financial partners that process transfers on our behalf.
- Identity verification and fraud-prevention providers.
- Cloud infrastructure and email delivery vendors under contract.
- Government authorities when legally required.
We do not sell your personal information.
4. Data retention
We retain account and transaction records for as long as required by applicable financial regulations (typically at least five years after account closure).
5. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, subject to legal retention obligations. To make a request, contact privacy@novabridgebank.com.
6. Security
We use encryption in transit and at rest, role-based access controls, and continuous monitoring to protect your data. No system is 100% secure; please use a strong, unique password and enable available account protections.
7. Cookies
We use strictly-necessary cookies for authentication and session management, and limited analytics cookies to understand platform usage.
8. Changes
We may update this Policy periodically. We will post the updated version here and update the "Last updated" date above.
9. Contact
Privacy questions: privacy@novabridgebank.com